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Newsletter Jan 17

1/18/2020 @ 2:12pm

Kitlinx Newsletter - Jan.17th, 2020

 

THE NUMBERS:

SKUs in stock at Kitlinx.com:  15,377

Available on Kitlinx Website from Suppliers: 87,161

 

Your feedback:

I have had problems with "available to order" products from other companies before and swore i would not do it again. I have always had good experiences with kitlinx so I gave them a try. It worked out great! They restored my faith in "available"

Richard from Texas just earned $5 credit! 

First, the entire order went perfectly.  The items were all correct and in perfect condition, packing could not have been better, and shipping interval was seriously short.  But what I want to compliment you on is what is most likely called the catalog.  I see it more as a reference data base.  The number of items, while impressive, is made even more useful by the information on availability.  Congratulations on a superior business operation

Michael from Colorado just earned $5 credit! 

 

2020 UPGRADES!

Please forgive our 'dust'...

Kitlinx has started NEW UPGRADES to its operation. The website will stay UNCHANGED

What is changing is the INSIDE OPERATION: Kitlinx will now be 'on the cloud'!

What does it mean?

  • Order Processing to suppliers is thru the Internet

  • Order Status is based on Supplier shipments, so no more manual updates and more shipment schedule accuracy.

  • Customer Support soon to be available - yes it might be some lady answering from her kitchen but she has ALL the info you need to help answer questions/take your order/resolve any issue. We miss the days of Lisa/Maria/Stephanie from GreatModels!

  • Connection to supplier's database automated, at least daily or maybe hourly! Less mistakes if an item is snatched in Europe under our nose...

  • We have hired a couple more employees this week. 2019 Christmas was great... but "the after-Christmas-shock" was busier! Many customers must have got cash in their stockings...

All the above will be implemented throughout 2020, the Kitlinx Year!

 

SALE: Ebbro / Tiger Models & Kittyhawk!

Click Here for Sale?  

up to 20% EXTRA discounts (prices already discounted on products)

Sale active until January 20, 2020! 12pm MST (or if inventory is depleted)

 

NOTICE: Yellow highlights are very HOT

Skies 

 

 Mud 

Kitlinx has received a LOT more of the below kits, but they are reserved on the side of our sister Company Field of Armor Tanks

 

 Seas 

 

 Hot Wheels 

 

Space & Sci-Fi 

 Book Worm 

 The Bench 

 

 

Hot Pre-Orders Alert! 

These are the hottest Pre-Orders coming in upcoming weeks/months! 

 

Air Connection - AIR004 - Camouflage and Markings of the Panzerwaffe

Trumpeter 1/200 Titanic IS COMING NOW! Grab it while you can! (change of code)

REMINDER

Check your order status!  

  • Kitlinx is a "broker" of models, books and accessories (KIT↔LINKS). It means we have ~16,000 in stock items, especially the HOTTEST products. But we source ~70,000 additional products, in the US and abroad - remember that's why Loic came back to the business. NO ONE in our industry offers a similar system at this operational scale.

  • Look at the STATUS on each item. When it says "Special Order in Europe, Ships in less than 2 weeks"... we mean it! Actually, it's an estimate (Kitlinx does not control the Postal Service or Customs). Our international order made on Monday arrived Friday!! That's the best we've seen... Faster than UPS/FedEx Ground from the East Coast!

  • Look at your ORDER STATUS - Kitlinx offers an update on items we source. There is an "expected date" on each sourced item (that's when Kitlinx receives the product). 

  • Watch for MULTIPLE items. Some customers order x10 of one product. Even distributors might not have those quantities. Orders are held, if NOT COMPLETE.

  • NO "expected date" on ONE of your ordered product? It will HOLD your order, so please "MAKE A DECISION"... that probably means the supplier sold out (between updates - that's why our NEW system coming later this year will automate this process). Suppliers restock often, but Kitlinx does not control their business. After 30-days, if Kitlinx receives no communication from customer, the missing item will be refunded/credited and your remaining order will ship automatically.

 

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