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Kitlinx Newsletter - March 20, 2020
Your feedback:
I'm very pleased with the products. The saw blades work well in reapplying the panel lines much better than a scribing tool. I new the paints are good cause I use mostly tamiya paint for my armor models. For my ww2 air craft I was using model master till they discontinued all there paint. Was disappointed I liked model master paints. But the AK real colors were a life saver for me. Thank you for having an excellent list of products. As of now I'll be a loyal customer
Michael from Florida just earned $5 credit!
I enjoy ordering from you. You have many products that are hard to find all in one place. I really like your preorder so I can order items before they come out. I used to order from Roll Models you have been really good at keeping up standards.
Dale from California just earned $5 credit!
 
SALE: This week, we chose 350 Aircraft Models to discount!
SALE 2: But also the Life Color Paint line @ 25% EXTRA discount!
Click Here for Sale?
up to 15-25% EXTRA discounts (prices already discounted on products)
Sale active until March.23rd, 2020! 12pm MST (or when inventory is depleted)
COVID-19 UPDATE:
I guess we HAVE to talk about Coronavirus since it is disrupting our lives... First, the total 'official tally of infected people in the State of Utah' is 78. Since some US States (California and New York)
have started to be on "lock-down" and it could happen to the State of Utah without prior notification, let talk about how this is affecting our BUSINESS:
- FedEx and USPS are NOT affected by States "Lock-Down". Shipments are still moving in and out uninterrupted
- "Local Pickup" are temporarily discontinued until further notice. We want to do our parts in "physical distancing" - but we still Love our Utahn customers. No worries, we will ship to you for FREE (current orders only)
- If you are on "Lock Down", please remember that it might be a golden opportunity to finish your modeling projects or starting fun ones... and share your hobby-skills with those pesky kids stuck with you in the house!
Phone Calls: 801-815-0677. Some of our valued customers want to talk to a LIVE agent. This phone is available because of Internet and Credit Card policies. Kitlinx would LOVE to talk to you, but we don't have the manpower for these voice calls. If you ABSOLUTELY NEED TO TALK to a Kitlinx Rep, please SEND A TEXT at this number, and we will return your call. Remember that the time we spend on the phone is not spent in processing shipments or updating the website - 90% of the inquiries are about "Order Status". You can see your "Order Status" online
Email is the BEST communication tool
Lines Updates:
NOTICE: Yellow highlights are very HOT
Skies
Mud
Seas
Hot Wheels
Space & Sci-Fi
Book Worm
The Bench
Hot Pre-Orders Alert!
These are the hottest Pre-Orders coming in upcoming weeks/months!
Kitlinx sold out of the Copper State Models 1/48 Handley Page O/400. Edgar is willing to do another limited run. ONLY FOR PRE-ORDERS. These are limited kits from Latvia. About 1-2 months production time.
1/48 DeHavilland Sea Vixen FAW.2
Air Connection - AIR004 - Camouflage and Markings of the Panzerwaffe and Luftfahrtberlag-Start Books "Panther Battalion Brandenburg' (limited re-issue)
 
REMINDER
Check your order status!
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Kitlinx is a "broker" of models, books and accessories (KIT↔LINKS). It means we have ~16,000 in stock items, especially the HOTTEST products. But we source ~70,000 additional products, in the US and abroad - remember that's why Loic came back to the business. NO ONE in our industry offers a similar system at this operational scale.
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Look at the STATUS on each item. When it says "Special Order in Europe, Ships in less than 2 weeks"... we mean it! Actually, it's an estimate (Kitlinx does not control the Postal Service or Customs). Our international order made on Monday arrived Friday!! That's the best we've seen... Faster than UPS/FedEx Ground from the East Coast!
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Look at your ORDER STATUS - Kitlinx offers an update on items we source. There is an "expected date" on each sourced item (that's when Kitlinx receives the product).
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Watch for MULTIPLE items. Some customers order x10 of one product. Even distributors might not have those quantities. Orders are held, if NOT COMPLETE.
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NO "expected date" on ONE of your ordered product? It will HOLD your order, so please "MAKE A DECISION"... that probably means the supplier sold out (between updates - that's why our NEW system coming later this year will automate this process). Suppliers restock often, but Kitlinx does not control their business. After 30-days, if Kitlinx receives no communication from customer, the missing item will be refunded/credited and your remaining order will ship automatically.
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