Kitlinx Newsletter - April 10th, 2020
Great selection of armor photo-etch from Poland (Aber, Part). Also Nuts And Bolts and Panzer Tracts series books, all at very reasonable prices.
Everything was in stock as shown on the website.
Shipping cost was relatively cheap compared to other leading online hobby shop.
The order was promptly fulfilled and was at my door in a few days in excellent condition.
Very satisfied !
Henri from Georgia just earned $5 credit!
Thank you for fulfilling my order ####. One of the items, which I wanted, was the Hobbyboss K-wagen to complete my armored train. Some big name outfit in Texas claimed they could special order it for me. After 2-1/2 months of silence, I cancelled my request and they had no problem with that! Therefore, their loss is your gain. Since I had done business with Great Models in the past, I had trust in Kitlinx and everything worked out fine. Thanks again
Kurt from Illinois just earned $5 credit!
Call off the dogs !!!! I figured out how to get the rest of your order page to come up to get the “ shipping method “......
Just turned my cell phone sideways to complete order
Allan from Texas just earned $5 credit for giving us this invaluable tip for Smart Phone users!
SALE: This week, we chose over 1,700 Accessories discounted!
Click Here for Sale?
up to 15% EXTRA discounts (prices already discounted on products)
Sale active until April.13, 2020! 12pm MST (or when inventory is depleted)
The "little Elves" are helping!
The total 'official tally of infected people in the State of Utah' is 1,977 (81% increase from last week - Yay, it's finally starting to level off - 13 deaths). Utah is still "stay-at-home" mandate, but not on lock-down. We have a reduced crew, and Loic's wife is taking the place of packers to limit the liability. We are open and "busier- than- ever"
- Our Mail Order business has TREMENDOUSLY picked up in the last 3 weeks. Please be patient as additional challenges are met, but we are processing orders regularly. Please use your "Order Status" to save Kitlinx employee's time!
- FedEx and USPS are NOT affected by States "Lock-Down". Shipments are still moving in and out uninterrupted - few hiccups with International Shipments
- "Local Pickup" are temporarily discontinued until further notice. We want to do our parts in "physical distancing"
- If you are on "Lock Down", please remember that it might be a golden opportunity to finish your modeling projects or starting fun ones... and share your hobby-skills with those pesky kids stuck with you in the house!
NOTICE: We finally received the European order mid-week. This next shipment is HUGE, so let's see how it moves 'across the pond'
NOTICE: Yellow highlights are very HOT
Tempted by craziness? Try this kit below
This is ACTUALLY the exact car (in yellow livery) that Loic drove in his younger years in France! The Harrah Collection in Reno, NV, had a newspaper clipping of the 1960s, calling this car "The World's Ugliest Car". Loic disagrees... it was the most fun car to drive... and the girls liked it, so it must have been somewhat 'attractive'...
Space & Sci-Fi
Air Connection - AIR004 - Camouflage and Markings of the Panzerwaffe has been released. We should get our copies this week!
Hot Pre-Orders Alert!
These are the hottest Pre-Orders coming in upcoming weeks/months!
1/48 DeHavilland Sea Vixen FAW.2
Check your order status!
Kitlinx is a "broker" of models, books and accessories (KIT↔LINKS). It means we have ~15,000 in stock items, especially the HOTTEST products. But we source ~75,000 additional products, in the US and abroad - remember that's why Loic came back to the business. NO ONE in our industry offers a similar system at this operational scale.
Look at the STATUS on each item. When it says "Special Order in Europe, Ships in less than 2 weeks"... we mean it! Actually, it's an estimate (Kitlinx does not control the Postal Service or Customs). Our international order made on Monday arrived Friday!! That's the best we've seen... Faster than UPS/FedEx Ground from the East Coast to Utah!
Look at your ORDER STATUS - Kitlinx offers an update on items we source. There is an "expected date" on each sourced item (that's when Kitlinx receives the product).
Watch for MULTIPLE items. Some customers order x10 of one product. Even distributors might not have those quantities. Orders are held, if NOT COMPLETE.
NO "expected date" on ONE of your ordered product? It will HOLD your order, so please "MAKE A DECISION"... that probably means the supplier sold out (between updates - that's why our NEW system coming later this year will automate this process). Suppliers restock often, but Kitlinx does not control their business. After 30-days, if Kitlinx receives no communication from customer, the missing item will be refunded/credited and your remaining order will ship automatically.
Phone Calls: 801-815-0677. Some of our valued customers want to talk to a LIVE agent. This phone is available because of Internet and Credit Card policies. Kitlinx would LOVE to talk to you, but we don't have the manpower for these voice calls. If you ABSOLUTELY NEED TO TALK to a Kitlinx Rep, please SEND A TEXT at this number, and we will return your call. Remember that the time we spend on the phone is not spent in processing shipments or updating the website - 90% of the inquiries are about "Order Status". You can see your "Order Status" online
Email is still the BEST communication tool