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Newsletter April 17
|4/18/2020 @ 1:49pm|
Dear <name>, Thank you for shopping at Kitlinx, llc!
Hints from the Pros:
Another favorite is Mission Models FB fan page. All these Facebook website are interactive, and YOU can post on it, receive answers, share photos and ideas. It is "social media", so please be respectful
Search made Easy
The "top search box" is YOUR BEST FRIEND (box on the Blue line on Computers, below the red line on your SmartPhone)
I want to thank you for being at kitlinx, during this uncertain times. The order might take longer, it is will worth the wait. Because your health and safety is far more important than my order. I did receive it, it was well packed. Thank you again and stay safe. Best regards
Tim from Washington State just earned $5 credit!
Your service and products are top notch, consistently the best of all I shop at. Thanks for being there for us modelers!
Joel from Arkansas just earned $5 credit!
The "Elephant in the Room":
Many of you have heard the BAD NEWS that Wingnuts Wings has ceased operation, and all it personnel was laid off. Their website paints an ambiguous picture, stating that it's COVID-19 related and they will resume operation after this crisis. Other sources are stating that the problem is deeper, and molds are being sold off. Hyperscale has a good article.
In "PRACTICALITY", it means that our marvelous inventory of over 50 kits IN STOCK were depleted in 3 days to now about 6 kits... We have JUST UPDATED the availability of suppliers, and we know what's available and not. But on Monday, Kitlinx will be sourcing the missing kits, and we have phased out the kits not available. Order Status was updated as well, so if the kit was assigned to your account, YOU ARE LUCKY! If not, but the kit is still available at a supplier, then let Kitlinx work "its magic" [we have multiple suppliers]
Sadly, if kits cannot be sourced, the orders will be refunded by mid-week - there is NO POINT to let our customers hope for kits Kitlinx cannot source
Lastly, Kitlinx was "forced" to increase some prices of Wingnut Wings kits effective immediately (not retro-active), because some of its sources are in Europe, and shipping costs "over the pond" has increased by x2 to x3 folds
The total 'official tally of infected people in the State of Utah' is 2,793 (41% increase from last week - still coming down - 23 deaths). Utah is still "stay-at-home" mandate, but not on lock-down. We have a reduced crew, and Loic's wife is taking the place of packers to limit the liability. We are open and "busier- than- ever"
NOTICE: Yellow highlights are very HOT
Have you noticed how "Armor Models" new releases have slowed down in the last few weeks? It seems like many of these NEW releases are coming from China, and they are still restarting their economy and reorganizing their shipping routes
Space & Sci-Fi
Yes, we received Air Connection - AIR004 - Camouflage and Markings of the Panzerwaffe. But it was sold out as soon as it arrived. We have another batch of books coming this week, and a third batch following shortly. This reference is AMAZING! Well documented and full of b&w photos, with unit organizations, unit markings, and the variations of colors in the Panzerwaffe. We were impressed by the 60 pages of color profiles at the end of this heavy hitter...JJ Fedorowicz Publishing - FP104 - Charging Knights on the Eastern Front: Combat History of the Schwere Pz.Abt.505 was also received, and we are going to order more. It is also a reference material about this famous unit. It goes along the best large format of JJ Fedorowicz with color profiles, unit history, etc.
Hot Pre-Orders Alert!
These are the hottest Pre-Orders coming in upcoming weeks/months!
Phone Calls: 801-815-0677. Some of our valued customers want to talk to a LIVE agent. This phone is available because of Internet and Credit Card policies. Kitlinx would LOVE to talk to you, but we don't have the manpower for these voice calls. If you ABSOLUTELY NEED TO TALK to a Kitlinx Rep, please SEND A TEXT at this number, and we will return your call. Remember that the time we spend on the phone is not spent in processing shipments or updating the website - 90% of the inquiries are about "Order Status". You can see your "Order Status" online
Email is still the BEST communication tool