Kitlinx Newsletter - May 22, 2020
HAPPY MEMORIAL WEEKEND!
(Please remember, Monday is a Federal Holiday. Shipping resumes on Tuesday)
thank you so much for getting this to me so quickly. I know it has been difficult with the whole shipping problem. but two days!? THAT'S A RECORD!!! good on you
Nathan from Colorado just earned $5 credit!
NOTE FROM LOIC: UPS/FedEx have raised their prices since the 'old times of GreatModels', including "Dimensional Weight" for oversized packages (models can be large, but do not weigh much). US Postal Priority Mail ships a package to the East Coast in 2-3 days! It is now most of the shipping service used by Kitlinx
Six days after I placed an order I had to order some decals for my current project. Kitlinx spotted my second order and shipped both together. Well done!
John from California just earned $5 credit!
NOTE FROM LOIC: Combining orders is "not easy". The system actually ships an order WHEN COMPLETE. When two orders from the same username are complete and shipping the SAME day, the system will automatically combine them. Otherwise, if a customer asks Kitlinx to combine several orders, it's a MANUAL PROCESS. Any manual interaction brings human errors, that why we try to avoid it.
Kitlinx II [next week?] will resolve the above issues and "blow you away" for its flexibility and efficiency!
HAPPY MEMORIAL DAY SALE!
This week, we chose ~ 280 Tanks, 500 Aircraft, 350 Books!
Click Here for Sale?
15-20% EXTRA discounts (prices already discounted on products)
Sale active until May.26th, 2020! 12pm MST (or when inventory is depleted)
Website Down? Resolved!
Kitlinx was down twice on May 21st, then the image server was down until mid-day today... We just learned that a power supply was going defunct. It gave up last night. The speed should be back up now and we apologize for the "blackout"
European Box Delay? All Caught up!
We have received ALL the shipments from Europe! It has made this week "Hell Week" for our operation... but "Kinda' Paradise" too since we shipped several hundred packages to customers. Our additional summer employees allowed Kitlinx to stay afloat. Does that mean that we are back to "normal"? Timing is now back to normal, but shipping costs "across the pond" are still exorbitant. We have now DOUBLED our weekly orders to several suppliers.
NOTICE: Yellow highlights are very HOT
This kit is available again... and we have many of its weapon sets in stock!
We have a DATE for the "1/48 Sea Vixen" expected July 2020. For the IPMS Nationals?
Space & Sci-Fi
Hot Pre-Orders Alert!
These are the hottest Pre-Orders coming in upcoming weeks/months!
1/35 - AFV Club - AFV35323 - US Army Truck & King Cobra Tank w/M113 & M54 Guns
1/32 Ju EF-126 'Elli' / EF-127 'Walli' (3 in 1 kit) Luftwaffe 1946
1/48 DeHavilland Sea Vixen FAW.2
Check your order status!
Kitlinx is a "broker" of models, books and accessories (KIT↔LINKS). It means we have ~15,000 in stock items, especially the HOTTEST products. But we source ~75,000 additional products, in the US and abroad - remember that's why Loic came back to the business. NO ONE in our industry offers a similar system at this operational scale.
Look at the STATUS on each item. When it says "Special Order in Europe, Ships in less than 2 weeks"... we mean it! Actually, it's an estimate (Kitlinx does not control the Postal Service or Customs). One international order made on Monday arrived Friday!! That's the best we've seen.. (Pre-COVID). Faster than UPS/FedEx Ground from the East Coast to Utah!
Look at your ORDER STATUS - Kitlinx offers an update on items we source. There is an "expected date" on each sourced item (that's when Kitlinx receives the product).
Watch for MULTIPLE items. Some customers order x10 of one product. Even distributors might not have those quantities. Orders are held, if NOT COMPLETE.
NO "expected date" on ONE of your ordered product? It will HOLD your order, so please "MAKE A DECISION"... that probably means the supplier sold out (between updates - that's why our NEW system coming later this year will automate this process). Suppliers restock often, but Kitlinx does not control their business. After 30-days, if Kitlinx receives no communication from customer, the missing item will be refunded/credited and your remaining order will ship automatically.