Christmas & Doomsday are right around the corner: Good times to build a Model!!
European Order Delays? - Yes, THREE European orders landed this week... we are swamped with 100s of packages to ship! More next week...
Forgot your username/Password? - Our programmers worked out a "neat system". Just enter your Email, and Kitlinx will send you your password! Let's remember that you CANNOT make another account with the same Email. You can access your account with EITHER your username or email... and password
Wasatch Modeler - Cameron s a local modeler and we really like his Instructional Video. Today is about "airbrushing Basics". Let us know if you want to hear more from Cameron
We are ASKING customers to send us your model pictures to be posted on our HOMEPAGE, or post the pictures on Kitlinx Facebook Build-Page where we could capture them!
$10 store credit will be issued when your picture is posted on the Kitlinx Homepage
Picture will be 1000x250 pixels - Kitlinx will format it for you
As this picture is ELONGATED, make sure most of your model is mostly on the right side (a gradient will be applied to the left)
PLEASE add a ONE COLOR BACKGROUND to the model. It's easier to manipulate in Photoshop to meet Kitlinx guidelines
HINT: close-up of details is BEST! We want to see your work! Be proud of your model, whatever your skills
Your Name/City/State will be posted to give credit-to-whom-it-belongs
You should tell us the Manufacturer/scale of the subject - an any pertinent information related to the displayed model.
By sending us the picture, you give authorization to Kitlinx to post that picture publicly
Kitlinx reserves the right to post the picture(s) when it is needed.
A TOUGH EMAIL this week: Pricing Accuracy at Kitlinx!
"If that's the position you want to take, that just tells me that you are not an honorable business, rather, you are like all the rest, greedy and only concerned about your profits. However, if you do believe in honoring your representations, and saying "my mistake, I will stand by the original offer" thereby providing top quality customer service, then you will fulfill my order and send me my goods. So, what kind of company are you?"
This is the story: A line was grossly under-priced on the database. Like 90% discount! The customer bought practically all the products, with multiple quantities. Our packers, who also check prices, raised the alarm. These mistakes do not happen often, but mistakes do happen. First, yes, we are interested with PROFIT. Not because with are an American Company, but because we want to be in business tomorrow to service your hobby needs. PROFIT = SURVIVAL. If the mistake was 20-30%, yes, we would have "closed our eyes, held our breath" and filled the order without comment. In this case, the order was cancelled.
The reason we bring this "tough" issue today, is because PRICING is a VERY SENSITIVE issue right now. Prices are INCREASING everywhere! One good example: EDU11155 A6M2 over Pearl Harbor, 1/48 set from Eduard. It is HOT! But because it was a pre-order at $98 MSRP. Now it's released at $115 MSRP. That's a 17% increase! No worries, Kitlinx will honor the pre-order prices as this kit is now available and will ship to customers soon!
Customer from Arizon just earned $10 credit! - because it was a tough subject
I think your business model is fantastic-I really am impressed with the magnitude of your inventory and your great prices. I am a fan!
Tom, from California just earned $5 credit!
Decals Sale Over 1,400+ Decals in stock, immediate shipping!