Hours of Service 9am - 5pm MST (11am - 7pm Eastern Standard Time)
Type of Service Kitlinx is starting with simple tasks, like "Taking Orders", "Password Assistance", "Making an account", "Canceling an item" [all these topics can be done ONLINE without assistance]. More difficult topics like "Missing parts in a kit" should still be dealt with emails to loic@kitlinx.com . Kitlinx is currently working on a centralized email cloud system to smooth out this process.
Breaking News
European Orders: We have received 3 1/2 European Orders this week. The 1/2 order is a good example of the shipping delays we are experiencing. We are expecting the 1/2 today. This should catch up any backlog.
Herpa/Roco Minitanks Kitlinx acquired a very large collection of these "out of production" products in HO scale (1/87). The larger quantities are in Roco, Herpa and Trident armor. There are over 500 different vehicles but 3,000+ kits! Today, we only can connect 187 items (1,720 kits), about 57% of this collection.
Eulogy for Modelers As Kitlinx/MRS Hobby acquire huge collections, we would like to start making "Eulogies for Modelers", to remember their legacy and preserve their dreams. Today, we would like to honor Klaus Schiffler, which impressive collection is mostly German WW II related: Klaus was born in Germany and emigrated to the US with his parents. He was a postal worker, and his entire house was dedicated to his builds or reference books: it included 500+ built models, German titled reference books (mostly sold), and models (only a handful still available) and English titled reference books (990 still available). More than 50% of that collection is sold since we acquired it last November.
Kitlinx will keep this sale going thru the weekend!
Homepage Header:
HINT: to view the CHANGES, just go to your browser history and click "Clear Recent History..."
We are ASKING customers to send us your model pictures to be posted on our HOMEPAGE, or post the pictures on Kitlinx Facebook Build-Page where we could capture them!
$10 store credit will be issued when your picture is posted on the Kitlinx Homepage
Your Feedback:
"Kitlinx with the brutal Russian invasion of Ukraine it's time to join the boycott of Russian products and stop selling Zvezda models, and any other Russian manufactured products"
Bruce from Florida just earned $5 credit!
RESPONSE FROM LOIC: Kitlinx is "torn" with such feedback. First because Kitlinx sells military-related dreams, and at the same time is against war and related atrocities. I'm just finishing the trilogy of Rick Atkinson on the US involvement in WW 2. It is interesting to note that the US Army started to become very efficient in the art of warfare when its soldiers were fully involved, soul and body, in the killing of their enemies. War is hell to the soul of man.
But Kitlinx is not involved in Politics and Religion. So our current answer is that Kitlinx supports ALL manufacturers of models. However, IF there is a shift in industry-standard toward boycotting Russian manufacturers, Kitlinx will join that effort. We might not even have to make a stand, as IF our suppliers are boycotting a manufacturer, then we will not be able to source the products. Zvezda is probably the most prolific Russian manufacturer, and we don't sell that much of it compared to Ukrainian manufacturers like Miniart and ICM. Kitlinx would LOVE to hear your take on this subject.
As a note of support to our Ukrainian's friends and hobbyists, Kitlinx will start stocking ALL Ukrainian subjects, decals and kits. It will take a couple weeks to get the full inventory.
[Kitlinx is still working on its LEFT COLUMN searches. This work will be completed as soon as "Kitlinx-on-the-clouds" is working smoothly]
Let me add some "tricks" to the POWERFUL search engine of Kitlinx (the SEARCH BOX at the TOP of the website). Below are the KEYS to search ~ 100,000+ available products (67% in US, 33% in Europe)
1. Use the top box search on Homepage
2. Use several keywords separated by spaces to zero-in your search. Example: "1/48 spitfire aircraft_model"
3. Use the underscore "_", like armor_models or Tamiya_ or aircraft_accessor. Example: "1/48 spitfire aircraft_access"
4. Use keyword "instock" to JUST search for in-stock items
5. If you are searching for SALE items, use the keyword "~special~"
6. Don't forget the Manufacturer's link on TOP of each Product-Page. It quickly shows ALL available product from the same manufacturer
