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Kitlinx Newsletter - December 7, 2018 PEARL HARBOR ANNIVERSARY!
Hobby News!
THE NUMBERS:
SKUs in stock at Kitlinx.com: 16,014
Available from US & European Suppliers: 75,139
Your feedback:
I just placed my first order with your company. Very Impressed. It was Cyber Monday when the order was placed. I had my items on Friday. Very impressed with the speed of service especially considering the holiday. The items were packaged very well and arrived in perfect condition. In addition the prices were the best I have seen and the Cyber Monday sale made them even better.
I do like your website, especially the information on what is in stock or would need to be ordered.
Overall a great experience, I will be using your services again! Thanks for the great service.
John
Greetings!
My experience with my first order has been very positive. A very good first impression. You provided much faster processing and shipping than Roll Models. Perhaps it was a case of everything falling into line just right but hopefully I'll be able to count on similar performance in the future.
My only negative would be that your shipping and handling costs seem higher than other outfits. This is not a killer issue as I've noticed higher shipping charges from most venders lately.
As I said a very fine first impression.
I'll be back.
Gary
SHIPPING COSTS: Kitlinx is currently in discussion with its programming staff about 'shipping rate tables' used. We have noticed some discrepancies, and when the differences are too great, we have given some credits back to customers. The issue is mostly with USPS First Class and Priority Mail tables for US Customers - using the inflated 'flat rate' - rather than the default 'rectangular package' rates. Please be patient with us, we will come to the bottom of this issue!
If you think you are over-charged, just put a comment in the "Special Instructions" and we will evaluate the issue and credit your account back if shipping is inaccurate. Please remember that we are in Utah, so customers residing on the East Coast have higher rates than those in the Mid-West or West Coast.
Lines Updated (busy week!)
If you see line that needs update, please send me an email loic@kitlinx.com
ORDER STATUS: We have 'cleaned' the way order status looks. It now contains just the information you need. If an item is received and assigned to your order, it will just show "received" or "on packing table" or "shipped"... no confusion!
As a reminder to check your order status:
1. Login
2. Click on your username
3. Click on "Order History"
That's simple!
We have received FULL RESTOCKS and NEW items from:
Skies
Quite a week for NEW releases, including some NEW items from Special Hobby. That 1/32 Fi.103/V-1 with a cart is a gorgeous model!
Mud
Seas
This is a "cool kit" alert! 1/350 WW II USN LST Landing Ship! There is even a set of vehicle that goes with it. Many modelers will be looking at some D-Day dioramas...
Hot Wheels
Sci-Fi
Book Worm
We "cleaned" the line of Albatros Publication on the website. We have over 250 books IN STOCK! The newest book is the Dolphin & Pfalz D.IIIA 'Building the Wingnut Wings kits'. BTW, we are getting a FULL RESTOCK of Wingnut Wings on Monday!
The Bench
Hot Pre-Orders Alert!
These are the hottest Pre-Orders coming in a few weeks!
HK Models 1/32 Lancaster Mk.I supplier is now secured. This kit is landing NEXT WEEK!
Das Werk is a new line, soon fully in stock. We are expecting the 1/35 Faun L900 with Sd.Ah.115 trailer in December 2018
HOT KIT ALERT! Trumpeter has now settled the US MSRP of the HUGE 1/200 Yorktown CV-5 (sunk after a valiant fight at the battle of Midway)
Gecko Models 1/35 British Cruiser A9 Mk.I and many other under the same line!
Another HOT pre-order arriving shortly! AFV Club M728 Combat Engineer
This kit from AMK: 1/48 F-14D Super Tomcat does not have a date of arrival yet. The manufacturer is still working the details
The Wingnut Wings 1/32 Lancaster Mk.1/III and 'Dambuster' are expected in late 2019
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