Kitlinx Newsletter - Sep 20, 2019
THE NUMBERS:
SKUs in stock at Kitlinx.com: 15,688
Available on Kitlinx Website from Suppliers: 96,033
Your feedback: Be constructive... and nice!
I added TWO feedbacks today, as we get a lot of them!
Visiting and using the site, whether I’m looking for something specific for a project, or just for browsing through products, it has developed into a relaxing and pleasant experience, the fact that it keeps improving, it’s an always welcome, added bonus.
Greatly appreciate that you keep raising your professionalism level
NOTE from Loic: Then the customer asked a question about a paint that was in stock, that he ordered, and was cancelled by Kitlinx before shipping the rest of the order: Kitlinx occasionally finds mistakes of products we "think we have according to the database from Roll Models or PCM", but when we pull the products, they are not there. In this case, we made the decision to cancel this paint on a huge order to NOT DELAY shipping any further. This usually triggers a full inventory of the line in question. Ultimately, we have less and less mistakes... We have to make a few decisions FAST, as we have hundreds of packages to ship. But we will make it right for EACH of our valued customers
Panagiotis from New York just earned $5 credit!
Well over twenty years ago, I came across a mail order hobby shop known as Roll Models. I quickly became a regular customer as I discovered that John and Mary stocked a tremendous number of kits, accessories, paints, tools, references, and were simply very, very nice people to work with. When I read their message which announced that they were going to retire, and had sold their business and the Roll Models name to Kitlinx, I was, at the very least, a bit wistful. So much in my hobby space had come from those wonderful people, including kits that got my own sons building models. But they gave a very big recommendation to the new company, and also noted that the folks at Kitlinx had been associated with the former Great Models - a good sign since I had actually ordered a few things from them some time before.
Well, by this point in time I have had the opportunity to order more than a few things from Kitlinx, and I must say that everything the folks at Roll Models said is true. Very early on, there was a slight problem with an order which Loic immediately made good; this is a company that focuses on customers as much as being an efficient business. And that efficiency! It is pretty much the standard operating procedure that I receive my most recent order from Kitlinx in less time than it takes other on-line shops to finally get an e-mail conformation that they are going to process an order with them. Honestly, dealing with Kitlinx may well spoil you. The product lines they carry are extensive, their prices are very competitive, and when there is a sale, they beat those big Asian shops by a mile. Yes, I miss Roll Models, but I know I have found their worthy successor in Kitlinx
John from Colorado just earned $5 credit!
SALE (click here) on Aircraft and Armor MODELS starting with "A"
15% EXTRA discount
Sale will last until Monday Sep.23, 12PM MST
New Lines Added or cleaned-up!
- Aber Accessories (1032 items) - We have cleaned many pictures of this line, we carry over 780 in stock!
- Star Decals (377 items) - Mostly 1/35 armor decals. Adjusted pricing!
- Yahu Models (302 items) - amazing accessories at affordable prices. The cockpits are amazing!
- Warbird Decals (41 items) - adjusted prices as one supplier was much cheaper
- Kits-World Decals (541 items) - There were some doubles and mixup with above line. Now it's cleaned up
NOTICE 1: Yellow highlights are IN STOCK, and very HOT
Skies
Mud
Seas
Hot Wheels
Space & Sci-Fi
Book Worm
The Bench
Hot Pre-Orders Alert!
These are the hottest Pre-Orders coming in upcoming weeks/months!
Some interesting announcements! Wingnuts wings 600 series with figure with Hermann Goring's famous white Fokker D.VII, or Kinetics 1/48 F-104G. But Copper State is on its way with the EXCITING limited release 1/48 Handley-Page O/400. Don't delay, grab it while you can!
1/48 - AMK Model Kits - AGK88007 - F-14D Super Tomcat Fighter (New Tool) (SEPTEMBER 2019!)
The MSRP of this kit is still "in the air"! We are hearing that the manufacturer set a MAP at $69. But it does not seem to be followed by US distributors. Kitlinx will follow "common sense". If no MAP is agreed, then it will be a STANDARD DISCOUNT from MSRP. It will mean that Kitlinx will refund or charge the difference from the agreed PRICE.
Tamiya is releasing P-38J (and G) in its 1/48 collection... MSRP is now official
Air Connection - AIR004 - Camouflage and Markings of the Panzerwaffe
Trumpeter 1/200 Titanic will sail on mid-2019. Grab it while you can! (change of code)
REMINDER
Check your order status!
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Kitlinx is a "broker" of models, books and accessories (KIT↔LINKS). It means we have ~16,000 in stock items, especially the HOTTEST products. But we source ~80,000 additional products, in the US and abroad - remember that's why Loic came back to the business. NO ONE in our industry offers a similar system at this operational scale.
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Look at the STATUS on each item page. When it says "Special Order in Europe, Ships in less than 2 weeks"... we mean it! Actually, it's an estimate (Kitlinx does not control the Postal Service or Customs). Our international order made on Monday arrived Friday!! That's the best we've seen...
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Look at your ORDER STATUS - Kitlinx offers an update on items we source. There is an "expected date" on each sourced item (that's when Kitlinx receives the product).
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Watch for MULTIPLE items. Some customers order x10 of one product. Even distributors might not have those quantities. Orders are held, if NOT COMPLETE.
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NO "expected date" on ONE of your ordered product? It will HOLD your order, so please "MAKE A DECISION"... that probably means the supplier sold out (between updates - that's why our NEW system coming later this year will automate this process). Suppliers restock often, but Kitlinx does not control their business. After 30-days, if Kitlinx receives no communication from customer, the missing item will be refunded/credited and your remaining order will ship automatically.
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